What data do we collect?

Anytime you use a website, including this one, certain data is shared with that site automatically through your browser or mobile device. This includes “log data”, such as your IP address and cookie data. An IP address gives us an approximate idea of a computer’s location so we can identify what regions people are visiting our site from. Cookie data simply lets us know weather a site visitor is unique, or a repeat customer.

Of course, if you fill out a contact form or register on our site, you’re voluntarily sharing some personal information with Rathbun Insurance, which will become part of your confidential customer profile. Insurance is a heavily regulated industry, and unauthorized sharing of confidential information is a crime.

Who we share your data with

We do not sell or disseminate confidential personal information. Log Data and Cookie data do not include and are not associated with personal identifying information, and may be collected and used by WordPress, its affiliates, or third-party analytics companies to provide traffic data to website administrators.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, it is through the AMS portal, which will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Customer Login and Registration is done through the AMS 360 portal, which is compliant with Federal Privacy Laws, HIPAA (The Health Insurance Portability and Accountability Act) and the stricter California Consumer Privacy Act of 2018 (CCPA), the Fair Credit Reporting Act (FCRA), and the Gramm-Leach-Bliley Act (GLBA, the Driver’s Privacy Protection Acts of 1994). This data is not collected by rathbuninsurance.com.

Text Messaging and Opt-In Policy

Rathbun Insurance, Inc (The Agency) and employees or others on the Agency’s behalf, may send text messages in various formats and with various contents, including but not limited to, text messages about insurance policies and other transactions initiated by You or marketing the products and services offered by or through the Agency.

You are the owner or authorized user of the mobile phone number identified in the Text Messaging opt-in form. You will notify us immediately if you are no longer the owner or authorized user of the mobile phone number identified in the test messaging opt-in form.

You are solely responsible for any message and data charges associated with such text messages.

To opt out at any time, send a text with STOP to Agency and you will be removed from our opt-in list. To receive future messages will be required to resubmit the opt in form. We do not sell or lease our contact data or lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless compelled to do so by law.